Privacy Policy
SAFE is committed to ensuring that your privacy is protected.
Last updated: May 2024
This privacy policy sets out how SAFE uses and protects any information that you give when using our website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We will publish any updates to this policy on this page. You should check this page from time to time to ensure you are happy with future changes.
Website Information
Disclaimer
The information on this site is accurate to our knowledge at the time of publication. We try to ensure, but do not guarantee or warrant, the accuracy or completeness, availability, or reliability of the information on our website. Our aim is to keep this information timely and accurate. If errors are brought to our attention, we will try and correct them.
Cookies
You may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you enter information. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day.
Embedded content from other websites
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links from this website
We do not monitor or review the content of other parties’ websites which are linked to and from our website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by SAFE Essex and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices and or content of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them. SAFE Essex accepts no responsibility for events resulting from your disclosure to third parties of personal information.
When do we collect information?
We do not collect personally identifiable information about you unless you choose to share it with us. We collect information from you when you register on our site, place an order, make a donation, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When you take part in one of our programmes, we may take photographs of the group or of individuals to be used for several different purposes, including marketing, reporting, and archiving. Your permission will be requested using a media consent form, and if it is not given, identifiable pictures of you will not be used. If someone you are responsible for (e.g. a child you care for) is the subject of the photographs, we may ask you to give permission on their behalf.
Third party services may also collect information on our behalf e.g. when booking a ticket for a production at a venue or booking service.
What information do we collect?
We may collect the following information from you:
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your name
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contact information including email address and postal address
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demographic information including age and gender
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card payment and bank account details (NB: we do not store any financial information - credit card numbers etc.)
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transaction and order details
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emergency contact details (for community and outreach programmes)
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accessibility requirements
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your marketing preferences
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other information relevant to customer surveys and/or offers
How do we use this information?
The information you provide us may be used in the following ways:
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to process card payments and to set up Direct Debits
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to claim Gift Aid
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to fulfil sales and purchases
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for service administration purposes where we may contact you in regard to the fulfilment or completion of a purchase, promotion, class, membership or donation
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for internal record keeping
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to invite you to participate in surveys or research
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to provide you with information about our activities or online content you have agreed to receive
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for marketing purposes where you have specifically consented to receive marketing communications from us
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for fundraising purposes including using third-party services to append information we have available
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to develop aggregated data for analysis and reporting to funders
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to analyse and improve the activities and content offered
We will not sell, rent or trade your personal information to third parties for marketing purposes without your consent. You can ask us for a copy of the records we keep of this information at any time by emailing us at info@safeessex.org.uk or writing to our registered office: SAFE, 43 Buttercup Way, Southminster, Essex CM0 7RY. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
Third-party disclosure
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Email disclaimer
Emails sent through our email addresses are intended only for the addressee named on such email/s and may contain confidential or legally privileged information. If you are not the intended recipient, please email us back at info@safeessex.org.uk and please do not read, copy, disseminate to other parties or otherwise use the contents of the email.
It is the responsibility of the recipient of this email and any attachments to ensure that they are free of any viruses or defects which might affect any computer or IT system into which they are received and opened. SAFE accepts no responsibility for any loss or damage arising in any way from the receipt or use of an email and or any attachments sent by us.
Complaining
When we receive a complaint, we record all the information you have given us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter of our sole discretion as to whether we do give information and, if we do, what that information is. If your complaint regards safeguarding issues, you can also contact us at info@safeessex.org.uk
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
SAFE Essex
Registered Office: 43 Buttercup Way, Southminster, Essex CM0 7RY
Email: info@safeessex.org.uk
Website: www.safeessex.org.uk
Facebook: SAFE.Essex
Twitter/X: safe_essex
Registered Charity Number: 1188739
Email: info@safeessex.org.uk